The practices behind the product, in plain terms.
Signing in is Google or an email magic link — there is no password field on the account, and nothing password-shaped to leak or reuse.
Every mutation — who did it, what it touched, when, from where — is written to an audit log in the same transaction as the change itself, not as an afterthought.
Every request is scoped to the organisation, brand or branch the signed-in user actually holds a role in. A cross-tenant read returns nothing, not an error that leaks whether the record exists.
The shortcode printed on a card is public — anyone in the shop can read it — so it only routes a tap. Cards reach your account already linked to your branch, and invite links are hashed and single-use.
Ratings, review text and reviewer details from Google are shown live and never written to our database. What we chart over time is first-party data we collected ourselves.