Guides
Short, practical notes on getting more of your real customers onto Google.
Put the card where a customer actually pauses
A counter stand, a table tent, a receipt QR code — the tap only happens if the card is somewhere a customer is already stopped, not somewhere they have to go looking for it.
Why the topic buttons matter more than the text box
Most people who'd happily say something nice freeze in front of a blank box. Topic buttons remove that: pick what stood out, add a few words if you want, and OLQ only tidies spelling and grammar — it never invents praise you didn't give it.
Read your hidden sentiment gap, not just your Google rating
OLQ records a star rating from every tap, including the ones who never went on to post publicly. Watching that number against your live Google average shows you the reviews you're leaving on the table — and whether a dip is starting before it ever shows up in public.