One plan. Everything included, for every branch.

Yes. OLQ is Enterprise-only — every organisation gets every feature from day one. Pricing scales with how many branches you run, not with which tier you can afford.

£250 per active branch, per month, with no VAT added - however your branches are split across brands, billed monthly. There is no free trial: you pay when you start, after setting up your branches.

One physical shop or location, with exactly one Google Place ID. A restaurant with three sites is three branches under one organisation, not three separate accounts.

Any time. Before a branch is added or restored you see exactly what it costs; the pro-rata amount for the rest of the period is charged then, and a slot you already paid for this period is never charged twice. Archiving a branch lowers your bill from the next renewal, with no refund for the current period. Cards, stands and stickers are free.

No. An employee is a record for tracking performance, never a user account — no login, no password, no email stored against them at all.

No. A tap opens your Google review page directly, and the customer writes every word there, on Google's own page. OLQ never pre-fills, edits or posts review text.

No. Every tap goes to the same Google review page, whoever the customer is and whatever they thought of the visit. Filtering out unhappy customers (review gating) is prohibited by Google's policy and UK consumer law, and OLQ's routing has no path that does it.

Any time, from Billing. Cancelling takes effect at the end of the period you have paid for - everything keeps working until then, and you can resume before that date. There are no refunds for unused time.

Retention and erasure run on a schedule you control, and audit logs are kept separately so a cancelled account's history stays provable without holding onto data you no longer need.